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Case study · Live

Wawatair — peer-to-peer delivery platform

A platform connecting travelers who have spare luggage space with people who need to send packages.

CategoryCrowdshipping / Logistics
RoleDesign + Engineering
PlatformiOS · Android · Web admin
StatusLive in production

About the project

Wawatair isn’t a classic courier service — it works on a peer-to-peer model. Any user can be a sender in one deal and a carrier in another, and a single trip’s luggage space can be split across several senders.

Every conversation between two users lives in a single chat, and trust sits at the centre of the whole experience — verified identities, ratings and clear, safe transactions.

Challenge

How do strangers trust each other?

Connecting unknown parties around a physical package requires trust, real-time negotiation and support for a multilingual audience across many countries.

Solution

Verification, ratings and real-time chat

KYC verification, a tier and rating system, a real-time chat with structured system-cards, and idempotent, concurrency-safe operations keep every deal reliable and trustworthy.

Key features

Real-time chat

A single conversation per pair with structured system-cards for every action.

KYC verification

Encrypted, audited identity checks — documents are never deleted.

Multilingual CMS

Six languages (AZ / EN / RU / TR / UA / ES) fully managed from the admin.

Listings & shipments

Trip and shipment listings with weight reservation.

Rating & tiers

A trust system with six traveler tiers.

Push notifications

Instant updates via Firebase Cloud Messaging.

Technologies

Technology

Laravel 12 Filament 4 Sanctum Redis Horizon MySQL WebSocket (Reverb) FCM Flutter iOS Android

Outcome

  • Live in production — running for real users on a real server.
  • Full localisation in 6 languages — AZ / EN / RU / TR / UA / ES.
  • Real-time chat & notifications — WebSocket and FCM for instant delivery.
  • KYC + audit + data protection — verified identities and audited actions.
  • Layered, scalable architecture — Redis, Horizon and a clean service layer.
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